Mercury Dockstore - Mercury Apparel, Merchandise, and More!

Returns & Exchanges

RETURN POLICY & BACKORDERS

We gladly accept returns and exchanges as long as the items are returned within 15 days from the date you received the order. It is important that the items are still in NEW condition. We want you to be satisfied and understand that not everything is going to fit exactly the way you'd hoped when you placed the order. Please send exchanges or returns to:

Mercury Dockstore
c/o Threds, Inc
10529 Lexington Drive
Knoxville, TN 37932

Please include your name, address, order number, phone number, and instructions on what you would like for us to do (refund, exchange, etc). Also, be sure to include which item(s) you want to exchange for.

Please note thate we will not accept returns & exchanges if they are returned later than 15 days from the date you received the order.

Returns on PERSONALIZED items only permitted if the embroidery or product is defective.

Please call 877.302.MERC or email jboggess@threds.com for further assistance.

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